Ellie
beoordeling:
Paid €700 for a valuation report (taxatierapport). The inspection was on Monday 07/07/25, and then… nothing. No updates, no feedback, no replies for two weeks. I had to call myself to find out they were waiting for a signed purchase agreement.
I finally sent the signed agreement on Monday 27/07/25, called to explain it was urgent (it was literally the only thing holding up my mortgage), and was told I’d have the report in 1–2 days.
On Friday 01/08/25 at noon, after yet another call, I was promised I’d get it in 50 minutes — a few hours later I got an email saying the taxateur was hospitalised.
I finally received the report the following Monday 04/08/25, only to discover they had forgotten to include the requested post-renovation value. To top it off, they charged me €150 extra to add it, even though it was their mistake.
I have every email to prove this.
Honestly, the worst service I’ve ever experienced.
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